Support
How to contact us
Need help? Our support team is available directly through the chat widget at the bottom-right corner of this page. Just click it and we'll get back to you.
Opening hours
By chat: we respond 24/7
By phone: most lines available 24/7 (hours may vary by country)
Languages
We offer support in the following languages:
Arabic
Bengali
Creole
English
French
German
Italian
Portuguese
Spanish
Tagalog
Twi
Urdu
Wolof
Keep your account safe
We will never ask for your password or full card details — not by chat, phone, or email.
If anyone does, it's a red flag. Don't reply — report it to us immediately through the chat widget.
Beware of scammers reaching out via WhatsApp, phone calls, or social media. Always use the official Happ app or website to contact us. If something feels off, reach out right away. We're here for you.